• Industries
• Software for plumbers and gas engineers

Software designed with your plumbing company in mind

Software especially designed for gas engineers and plumbers. Flobot allows you to manage your customers, your employees, your contractors and your office staff. Issue Gas Safety Certificates from the field direct to the customer, manage your engineers diary, take instant payments and build quotes for new boiler installations and bathroom refurbishments in seconds.

Get instant payment

When your plumber takes payment on a chip and pin device or you take a payment on one in the office, that means paperwork. Reconciling the payment with the customer's account and specific job is time consuming and prone to mistakes. With Flobot, there is no paperwork. The gas engineer can take a card payment on a smart phone or a tablet and the amount is badged to the customer instantly. But there's an even better way. Read on.

 

Store the customer's card details

Flobot allows you to store the customers card details (actually they are stored on Sage's secure servers) for recurring billing. Or just like a hotel as security against the service. It saves a lot of chasing around for payment.

 

Build quotes and estimates

You can quickly build professional quotes and estimates for anything from bathroom refurbishments to new boiler installations. If you run contractors - even better! You can get them to build them in the contractor portal and then add your mark-up to it instantly!

 

Schedule your plumbers

Whether it's scheduling and assigning jobs for hundreds of field operatives or just for yourself, Flobot makes it simple. Scheduling jobs can be done in the field or in the office and Flobot will keep your customers informed with a text message to confirm the appointment and an email. You can even let them know you're on your way with the 'I'm on route' button!

The Flobot System

Hosted in the cloud and available through a browser on any device, Flobot system allows the user to control every aspect of the day to day running of the field service business. The dashboard gives real-time visibility of the jobs, the customers and the field engineers.

Using this system the user can build and send estimates, issue invoices, receive payments from debit and credit cards, make customer notes, schedule field members for appointments and instantly update clients with the information about their jobs that they need to know.

The Flobot App

The Flobot app is designed to get your field team members, agents, engineers and tradespeople out in the field to the right job and on time.

Navigate to address

Navigate from job to job by utilizing the built in maps function. Send that information to your client and they can see where your guy is on the map with an estimate of the time of arrival - just like Uber.

Take notes and photos to build a report

Once your field team member has arrived they can check into the job so the office knows they have started work. You can bill by the hour if you want with the built in timer. But you may just want to complete, create a job sheet and attach some pictures.

Get a customer signature

Attach your 3rd party apps, pdfs, certificates to the job sheet and then get the all important signature for the office so they can bill straight away - or create an invoice in the field.

A flexible field service app

Flobot app sends all the field data back to the office so you can see where all your field members are and what they are doing at any time.